Ms Justice Emily Egan chaired, with presentations from: Brian Doherty, CEO, Legal Services Regulatory Authority (LSRA) on ‘The LSRA Complaints Function’; Caoimhe Daly BL on ‘Regulation of the Legal Professions: A UK Perspective’; Brendan Savage BL on ‘Complaints to the LSRA: process and procedure’; Frank Kennedy BL on ‘Inquiry Proceedings Before the Legal Practitioners Disciplinary Tribunal’; and, Patricia Dillon SC on ‘Applications for privacy in the context of statutory regulation with an emphasis on the Legal Services Regulation Act, 2015’.